Welcome to Lili Villa! Your privacy is important to us. This Privacy & Cookie Policy explains how we collect, use, and protect your information when you visit our website.

1. Information We Collect

When you use our website, we may collect the following types of information:

• Personal Information: Name, email address, phone number, and other details you provide through contact forms or bookings.
• Non-Personal Information: Browser type, IP address, device details, and browsing patterns collected via cookies and analytics tools.
• Booking Information: If you make a reservation, we may collect details such as check-in and check-out dates and payment information.

2. How We Use Your Information

We use the collected information to:

• Process and manage bookings and inquiries.
• Improve our website, services, and customer experience.
• Send promotional offers, newsletters, or updates (only if you opt-in).
• Respond to inquiries and provide customer support.
• Ensure security and prevent fraudulent activities.

3. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. These include:

• Essential Cookies: Necessary for website functionality, such as booking features and security.
• Analytical Cookies: Help us understand website traffic and usage through tools like Google Analytics.
• Marketing Cookies: Used for personalized ads and promotions (only if you consent).

4. Data Sharing & Security

• We do not sell or rent your personal data.
• Third-party service providers (e.g., payment processors, analytics tools) may process data on our behalf under strict security guidelines.
• We implement appropriate security measures to protect your data from unauthorized access or disclosure.

5. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to read their policies.

6. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal information.
• Withdraw consent for marketing emails (unsubscribe anytime).
• Request details on how we process your data.

To exercise your rights, please contact us at: contact@lilivillasrilanka.com

7. Policy Updates

We may update this policy periodically. Any changes will be posted on this page with a revised “Last Updated” date.

8. Contact Us

For any questions or concerns about this Privacy & Cookie Policy, contact us at:

Thank you for choosing Lili Villa!